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Archive for January, 2015

All Customers are Special

All Customers are Special

By on January 25, 2015 in Customer Service with 5 Comments

All of our customers are special Some customers may have needs that require some special attention. When they want painting and remodeling it’s our job to provide those services. At times it’s not clear they have special needs and in some cases they might not consider themselves to have any special needs. With all of […]

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Setting the Right Expectations

Setting the Right Expectations

By on January 25, 2015 in Customer Service with 10 Comments

We’ve all experienced it before: That feeling of being let down when things don’t go exactly as we’d planned. It’s the feeling that arises when nobody comes to your New Year’s Eve party, or when you lose a football game against the worst team in the district. Your clients may very well have gone through this disappointment […]

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