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Sal

I am a painting and wallpapering contractor of over twenty five years in the Shenandoah Valley. The town of Winchester VA is where I do most of my work. I do mostly residential work and feel very fortunate for to be able to make a living within ten minutes of home. As a contractor I enjoy networking with other painters and am always on the look out for products and methods that will help me to do a better job. My business practices have been borne out of experience and I enjoy sharing this information to help others in my profession.

Is the Customer Always Right?

Is the Customer Always Right?

By on June 15, 2013 in Customer Service with 4 Comments

“As a Painting Contractor, Is the Customer Always Right?”  The term the “customer is always right” was a slogan launched by the retail industry in the late 19th century. It’s intention was to make the customers “feel special.” I, like many others, have adopted this slogan into my business practices. But I must admit at times I […]

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