In the service industry, existing customers are your bread and butter and you need to make sure they have an amazing experience. Yes, you might get additional business from them for add-on work, but that’s not how they are most valuable. According to a Nielsen survey, people are FOUR TIMES more likely to buy when referred by a friend.
Thanks to Brandon Lewis of The Academy for Professional Painting Contractors for sharing these tips in a Blogging Painters exclusive video!
How many of these tips can you implement this winter?